Instructions

  • NR TOURS AND TRAVELS, Legal Contract Form must be duly filled sign by the pilgrim, submit with the International Passport valid for at least 6 months, with 3 Saudi Visa Photos ( 4cms x 6cms colour with white Background ) & 3 Passport size Photo.
  • Payments are to be made in the following order, 25% after at the time of booking and the balance should be paid, One month prior to the departure
  • As per the Government rules a pilgrim is entitled to get up to USD 10000, under Basic Travel Quota Scheme from RBI authorized foreign exchange dealer. Out of this entitlement of USD 10000, the Dollar component of the package chosen has to be transferred through the bankers, to the Hotels abroad for accommodation, food & transportation & other charges.
  • If the pilgrim decides to cancel his / her booking cancellations charges, shall be deducted.
  • Partly utilized services are also considered as fully utilized. In such circumstances no refund shall be applicable.
  • NR TOURS AND TRAVELS appoints representatives for the arrangements of hotels, transport, food etc in good faith and takes best possible care of all the pilgrims. However due to unavoidable circumstances, Hotels, flight schedule & itinerary are subject to change or review at anytime, at the sole discretion of the NR TOURS & TRAVELS without prior notice to pilgrim which the pilgrim has to accept, and for which no refund shall be made nor any claim shall be entertained.
  • If any country hinders or stops any pilgrim ( s ) or all pilgrims from entering into its boundaries / borders, due to any past objectionable reference of such a person (s ) in that country’s record or due to a breakout of an epidemic in the originating country or any country from where the pilgrim has traveled or due to political Strike, War., or the closure of Airport or any other reason or enforces any kind of restriction or ban and consequently the pilgrims cannot visit that country wholly or partly, NR TOURS AND TRAVELS shall not be held responsible for such action by the Government authorities of that country and under such circumstances no refund shall be applicable. All will have to obey and abide by the laws of that country.
  • Free Baggage allowance shall be as per the rules of the Airlines and any extra charges for excess Baggage will have to be borne by the pilgrims.
  • NR TOURS AND TRAVELS is a Hajjj, Umrahh and Ziarat Tour Organizers only and does not control or operate any Airline, Hotel, Transport, or any other facility or services. We take care in selecting all the elements in the package. The tour operator only selects and inspects them and has no control in running them. The Tour operator shall not be responsible for any delay, improper services provided by any Airline, Transport, Hotel and any other provider of services for any Injury, Death, Loss or damage which is caused by the act or default of the management or employees of any other Hotelier, Airlines, or / and any act or actions of co-passenger which may result in not availing the services during the tour.
  • NR TOURS AND TRAVELS does not accept any responsibility for Medical Expenses, Luggage Losses, Injuries, Damages, Accidents, and Additional Expenses due to delay of Flights, Misconnection, Sickness, Bad Weather, Strike, War, Quarantine breakdown or transport breakdown or the closure of Airport due to war etc.
  • No liability on the part of NR TOURS AND TRAVELS arising in any way out of this contract in respect of any tour shall exceed the total amount paid or agreed to be paid for the tour, and shall in no case include any.
  • Satisfaction of the pilgrim is our prime consideration. Any claim or complaint by the client must be intimated to NR TOURS AND TRAVELS. In the very unlikely event of there being something not to your satisfaction on the pilgrimage that is directly in our control, should be reported immediately so that there is an opportunity to correct / rectify the same. The tour operator shall not accept liability in respect of claims which are not reported to us immediately.
  • For all claims, disputes of whatever nature relating to the tours marketed / coordinated by NR TOURS AND TRAVELS, the courts in Bangalore shall alone have jurisdiction.